PAYMENT AND FREE
EXPRESS DELIVERY

Delivery is carried out by DHL courier service.
Delivery is free. The minimum order value is 14,99€.

European Union delivery network map

How to order?
1. Add the required items to your cart.
2. After adding all products, click on the cart icon in the upper right corner of the site. Check the selected products and their quantity, and send the order to us.
3. Our operator will check everything and send you a link to pay for the order. If necessary, we can contact you using the contact information provided.
4. Pay for your order by credit card using the link provided. Within 1 business day after payment you will receive a tracking number to track your shipment.
5. Track your package in real time by track number. The courier will deliver the parcel to you personally 3-5 days after sending.

You can also use order in 1 click

Learn More About Delivery and Payment Terms

Returns and Exchanges

Returns of quality goods are made no later than 14 days after receipt of the goods. Refunds are made only if the product is in its original condition and original packaging. In this case, delivery costs are borne by the buyer. Please note that cosmetics and perfumes cannot be exchanged.
Return of low-quality products (non-compliance with the original order, defects) is made after confirmation of the fact of non-conformity of quality by sending an application and photographs to zchmediaservises@gmail.com

Payment Refunds

Dear Customers, you have the right to request a refund if you cancel your purchase before the actual shipment. In this case, the refund is made within 10 working days and exclusively to the same bank card from which the payment was made.
When returning goods, a refund is made within 10 working days after returning the goods to the online store and exclusively to the same bank card from which the payment was made.